Cyient Wins Itron’s Ignite Innovation Challenge with Outage Management App
App builds on the power of the Itron Riva platform to improve outage notifications
Developed by Cyient’s team, the Cyient Power Chargers, the winning project is a mobile and web application for outage management that predicts and proactively communicates outages to customers. The application enables immediate communication to affected customers on outage incidents and restoration status, while also enabling customers to report an outage. It provides a visual look and feel of the outage and restored areas for both the consumers and field crew. The utility’s operations can use the near real-time outage notifications to quickly predict fault locations.
“Outage management is a challenging business operations task and most utilities respond reactively. Our app predicts and proactively communicates outages and manages estimated restoration times to achieve enhanced customer satisfaction. This is made possible using the Itron Riva platform’s edge computing capabilities for near real-time outage communication,” said Jaishankar Jayaraman, contest team leader and head of Cyient’s North America Solutions.
“Itron is pleased to announce Cyient as the winner of our Ignite Innovation Challenge. Using the Itron Riva platform and the power of the Internet of Things, Cyient put technology to use to address today’s energy resource challenges,” said Dr. Roberto Aiello, managing director of the Itron Idea Labs. “Ignite Innovation Challenge is a great example of how third party developers can utilize Itron’s flexible, multi-party platform to create numerous possibilities for realizing the promise of the IoT to empower smarter utilities and smarter cities worldwide.”
About Itron
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live and thrive. Join us as we create a more resourceful world: www.itron.com.
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